PE Scale Interpretation

For a person's success, interpersonal skills are very important.  The following parameters are used to evaluate one's interpersonal skills.

Self-disclosure (SD): It is a process of communication by which one person reveals information about himself to others. This information includes thoughts, feelings, aspirations, goals, failures, successes, fears, and dreams, as well as one's likes, dislikes, and favorites.

Openness to feedback (OTF): If you're open to feedback, you're able to accept negative feedback about yourself or your work without reacting overly emotionally.  Feedback is an opportunity to learn.

Perceptiveness:  Someone who is perceptive notices things quickly and understands situations, people’s feelings etc well.   For example, a teacher has a habit of discussing personal things in class. He enjoyed talking about his work and accomplishments and gave some time to others to share and give their opinions. Most of the students felt boring listening to this again and again. They did send non-verbal cues like shifting in their chairs, talking among themselves, looking at their watches, etc. but the teacher was simply insensitive to all this.

After you got your scores OTF and SD, please draw a diagram as shown below.

If your scores are OTF = 12 and SD = 9,  put a point on the x - axis for OTF and Put a point on the y - axis for SD score.  Draw lines.   Then your diagram looks like the below one. 

The four Quadrants of Zohari Window

Arena (Known to self, Known to Others): Arena is the the area which are known to you as well as the other person. The larger arena helps establish good interpersonal relationship.  This area is maximized when there is small Hidden and Blind Spot Areas.

Hidden or facade (Known to self, unknown to Others): Hidden is the quadrant which indicates the things which we hide from others from knowing.  The more things you hide, the lesser the others know about you. People have less trust and dependency on you if they come to know that you have hidden certain things which they expected to know. So sharing things like your strengths and weaknesses etc. with your team members and others help increase this area. (Not all of them!!)

Blind-spot (Unknown to self, Known to Others):: This area represents the weaknesses of a person which are unknown to him but known to others.  A student may thing his communication skills are excellent but are found to be average by others.  Another example is bad breath.  If a person suffering from bad breath, he/she does not know about his/her but others can easily notice this.  To reduce this area, one has to listen to others feedback carefully and implement their suggestions.

Unknown (Unknown to self, unknown to Others): Things which are unknown to both parties.

Effective persons have less hidden and blind-spot areas so that their arena is bigger.  So Improving one's self disclosure and openness to feedback along with high perceptiveness, one can become expert at interpersonal skills.